Signal Online sales reached 26.6% of UK retail in May 2022

Summary

The report sees the digital shift as especially visible in the rise of e-commerce, stating that online sales made up 26.6% of UK retail sales in May 2022. It reads this as a sign that traditional retail is in decline. The figure comes from Office for National Statistics analysis of how spending changed after coronavirus restrictions ended. In the short term, the report expects technological progress, shifting consumer habits and adapting regulation to widen online retail and digital public services. It also foresees strong growth in online shopping, helped by the Internet of Things through better connectivity and data analysis.