Trend AI chatbots becoming indispensable in daily life

Summary

The report finds that within a short time AI has become indispensable in the personal and working lives of many Dutch people. With the arrival of ChatGPT at the end of 2022 people began to experience AI directly, and this and other large language models quickly proved to be essential tools for many. Users value the speed with which knowledge becomes accessible. With AI built into search engines, the chatbot has moved beyond a personal assistant to become the place people turn to for every daily choice and passing question, and the report judges the social impact to be larger than it first seems. Many also manage their health with AI-enabled tools such as smartwatches, self-tests and dashboard apps, which give them more control through preventive advice and personalised feedback. In office work such as policy, legal affairs and communication, AI has likewise become an indispensable aid for analysis and document preparation.