Signal A biotech merged its technology and HR functions under one officer

Summary

Deloitte cites Moderna as an organisation going further than most in managing a mixed human and agent workforce. The biotech company named its first chief people and digital technology officer, in effect merging its technology and human resources functions under one leader. The move is described as a strategic step to evolve its operating model by integrating people and technology so work gets done faster. Tracey Franklin, who holds the role, explains that HR is good at workforce planning and IT is good at technology planning. What the company needs, she argues, is work planning that applies whether the work is done by a person or by technology. The report frames this within a broader shift toward treating agents as a new form of labour alongside human staff.