Signal Walmart plans to hold workforce size steady while every job changes

Summary

McKinsey cites Walmart as an example of redesigning jobs around AI without cutting headcount. The retailer has announced that it intends to keep the overall size of its workforce stable even though every job will change. Employees are expected to take on fundamentally new responsibilities. These combine human expertise with AI-driven tools and new development skills. The case illustrates McKinsey's broader point that every employee will need to understand and operate AI applications in their field, and that managers freed from administration can focus more on people.