Signal Patient engagement is put at 62% of healthcare AI use and administrative efficiency at 60%

Summary

NTT DATA relays figures from a Market.US report on AI-powered digital humans to show how emotion-aware AI is being used in healthcare. Patient engagement is said to account for 62 percent of healthcare AI use, a category that includes digital humans. Administrative efficiency accounts for 60 percent. Because the two shares overlap, organisations evidently use AI for both purposes at once rather than choosing between them. The report lists healthcare, together with automotive safety, education, customer experience and elder care, among the sectors where activity is highest because they depend on emotional accuracy and trust. The statistic supports its view that digital humans are moving into patient-facing roles.