Signal 88% of marketers are said to use emotion AI daily and CX monitoring to take over 31% of demand
Summary
The page claims that in 2025 emotion AI is already core work for 88 percent of marketers who use it daily, and that customer experience monitoring is the leading application, accounting for more than 31 percent of total demand.
Classification
Main topicMedia & Information Ecosystem
Region menusGlobal
Occurrencescope:global
Impactscope:global
Time horizon0-3 years (2026-07-26)
Last updated2026-07-29 04:49:52
Evidence 2
- Technology Foresight 2026: Sustaining growth in the era of mass intelligence NTT DATA page=23;section=2 Embodied agency and emotions / Signals and ecosystem: Enterprise adoption signals 2026-03 accessed 2026-07-26
- Technology Foresight 2026: Sustaining growth in the era of mass intelligence NTT DATA page=23;section=2 Embodied agency and emotions / Signals and ecosystem: Enterprise adoption signals 2026-03 accessed 2026-07-26
Part of trends 1
Directly linked issues 1
- IssueEmotional AI entering social infrastructure makes privacy and authenticity norms urgent1 trends · 1 signals
Relation types: direct_urgent · supports
Public id: fm-808ecfc6280e