Issue Legacy systems force agents through interfaces that cap their autonomy

Summary

Deloitte's first structural obstacle: because enterprise systems were built for human-driven transactions, agents reach them through application interfaces and conventional pipelines that create bottlenecks and hold autonomy below what the models can support.

Classification

Main topicDigital Infrastructure & Cyber

Secondary topicsIndustry & Supply Chains AI & Computing

Region menusGlobal

Impactscope:global

Time horizon0-3 years (2026-07-26)

Last updated2026-07-29 04:49:52

Evidence 1

Tech Trends 2026: As technology innovation and adoption accelerate, five trends reveal how successful organizations are moving from experimentation to impact Deloitte Insights (Deloitte Development LLC, US Office of the CTO) page=23;section=The agentic reality check: Preparing for a silicon-based workforce / The agentic reality gap 2025-12 accessed 2026-07-26

Constituent trends 1

TrendAgents pay off only when operations are redesigned, not when agents are layered on12 signals

Directly linked signals 1

SignalGartner expects over 40% of agentic AI projects to fail by 2027 on legacy constraints

Relation types: constitutes · direct_urgent

Public id: fm-d251bed6c88f