Signal Externally built agent pilots are said to reach deployment at twice the internal rate

Summary

Deloitte addresses the build-versus-buy choice organisations face with agents, saying it often depends on technical maturity and the specific use case. It cites research indicating that pilots developed through strategic partnerships are twice as likely to reach full deployment as those built in-house. Employee usage rates are also nearly double for externally built tools. The report pairs this with the observation that successful deployments focus on specific, well-defined domains rather than trying to automate an entire enterprise at once. Broad automation remains possible, but it requires several specialised agents working in an orchestrated way rather than a single monolithic system. The finding suggests that partnering can shorten the path from pilot to production.