Signal 78% of organisations use AI in at least one function

Summary

This signal measures how widely AI has already entered organizations. EY reports that 78% of organizations worldwide now use AI in at least one business function. It places this within the first stage of its path to the superfluid enterprise, where firms build AI-native capabilities while keeping familiar structures. In that stage the work consists of pilots of agentic AI, experiments with smart contracts and early digital twin projects. EY stresses that most organizations are still experimenting and that the change ahead will far exceed today's level of adoption. How quickly firms advance, it adds, depends on access to specialized talent that is becoming scarce.