Signal 57% of organizations operate at low decision-making maturity

Summary

Most organisations are not yet good at making decisions as a disciplined practice. Deloitte's High Impact Decision Intelligence research finds that 57 percent of organisations operate at a low level of decision-making maturity. Few of them teach decision skills or provide the tools that support good decisions. High-maturity organisations, by contrast, are far more likely to do both and to make their decision strategies explicit. Deloitte argues that high-quality decision-making is a discipline that can be learned, improved and scaled. It warns that as firms expand AI-enabled decisions, AI tends to magnify these existing weaknesses rather than cure them.