Signal Only 6% of GBS leaders realize full value from advanced technology; over 40% have not started
Summary
McKinsey's 2026 survey finds just 6 percent of global business services leaders report realizing full value from advanced technologies across multiple use cases, while more than 40 percent have yet to begin systematic adoption.
Classification
Main topicIndustry & Supply Chains
Secondary topicsAI & Computing
Region menusGlobal
Occurrencescope:global
Impactscope:global
Time horizon0-3 years (2026-07-26)
Last updated2026-07-29 04:49:53
Evidence 1
- The State of Organizations 2026 McKinsey & Company page=27;section=Technology disruption: Leveraging AI to rewrite the future of shared services / Issues to address 2026-02 accessed 2026-07-26
Part of trends 1
Directly linked issues 0
No objects.
Relation types: supports
Public id: fm-438f28ed90e5