Signal Only 11% of managers strongly agree they have the data and tools to distribute work well

Summary

Just 11% of managers in Deloitte's survey strongly agree that their organization gives them the relevant data and tools to make sound decisions about how work is distributed. Deloitte cites the figure to show that few organizations have yet joined the leaders in orchestration. Effective orchestration depends on placing the right decisions with the right people at the right time, including workers on the ground who see changes before top executives do. Some firms are adopting platforms that match workers, skills, tasks and AI agents in real time so that anyone can help design and coordinate work. Without such data and tools, managers are left to distribute work on instinct rather than evidence.