Signal Allianz runs a generative AI platform with more than 60,000 active users

Summary

Allianz, the German insurer, is presented as a company that has built AI deeply into its core business. It uses AI across underwriting, claims handling, and product design. Its in-house generative AI platform, AllianzGPT, counts more than 60,000 active users. According to the company, the platform can finish in minutes work that used to take hours. Allianz began exploring AI in 2015 and stepped up training after the arrival of ChatGPT in 2022, and its chief people and culture officer stresses that wide adoption depends on employees trusting both the tools and the data behind them.