Issue Managing teams with enhanced and unenhanced members

Summary

This issue addresses the management problems that arise when some team members are technologically enhanced and others are not. EY points out that enhanced workers may process information faster, reach knowledge more easily and perform at higher cognitive or physical levels than their colleagues. Leaders will need to coordinate collaboration between humans and machines and build accountability systems covering both people and AI team members. They must also help staff understand how AI agents handle information and reach decisions, and design physical and digital workplaces that support smooth integration. Beyond these practical matters, EY stresses psychological challenges. Leaders must help employees adjust to working beside enhanced colleagues, handle shifts in identity as roles change and keep teams cohesive despite gaps in capability.