Signal Reported returns of 2-3x ROI and 35-50% cost savings from friction removal

Summary

This signal gathers the returns that companies report after reducing internal friction. EY says firms that combine AI-driven automation with governance through smart contracts see two to three times the return on their AI spending. The same companies report cutting operating costs by 35% to 50%. Cycle times are said to shrink by 50% to 70%. EY presents these numbers as part of the economic case for the superfluid enterprise, alongside the large costs that friction imposes today. It cautions, however, that turning such results into lasting gains depends on rethinking how organizations measure value in the first place.