Signal 55 percent struggle to demonstrate the value of AI to stakeholders and shareholders

Summary

KPMG finds that 55 percent of technology executives struggle to demonstrate the value of AI to both stakeholders and shareholders. The report attributes this difficulty largely to missing performance indicators designed for AI. Metrics for indirect value, holistic impact, and longer-term returns are needed, it argues, to convey progress convincingly. HPE's Phil Mottram adds that the ability to report to leadership should be built in when key indicators are set. The gap matters because support and sponsorship for further investment depend on being able to show what AI delivers.