Issue A perception gap between executive worry and employee tolerance

Summary

IBM identifies a mismatch between how executives and employees experience AI-driven change. Executives fear transformation fatigue, with 56% saying constant shifts in processes and responsibilities are burning staff out. Employees are more relaxed, as 77% describe the pace at which technology is reshaping their daily work as sustainable. IBM also finds that employee sentiment toward AI is more positive than negative across all age groups. The issue suggests that leaders may be misreading their workforce and could slow adoption out of caution that employees themselves do not share.