Signal Only 19% will pay for shopping automation outright, 22% only if bundled
Summary
Capgemini finds willingness to pay for automated ordering assistants far below their use: 11 percent would make a one-time payment and 8 percent would take a subscription, while 22 percent would pay only if the service came bundled with discounts or rewards.
Classification
Main topicMacroeconomy & Finance
Region menusGlobal
Occurrencescope:global
Impactscope:global
Time horizon0-3 years (2026-07-26)
Last updated2026-07-29 04:49:52
Evidence 1
- What matters to today's consumer 2026: How AI is transforming value perception Capgemini Research Institute page=34;section=AI - The consumer's trusted guide / Everyday agents: Shoppers already let AI act on their behalf 2026 accessed 2026-07-26
Part of trends 0
No objects.
Directly linked issues 1
- IssueConsumer AI is adopted widely and paid for narrowly1 trends · 1 signals
Relation types: direct_urgent
Public id: fm-5adb7f06eb89