Issue Redesigning civil service competencies and public institution management for the AI era

Summary

The report calls for redesigning the duties, occupational series and competency frameworks of civil servants for the era of AI transformation. A comprehensive training system would raise their AI skills, while repetitive work shrinks and policy planning leans more on data. Expected gains include cost savings, sharper policies, services tailored to life events, faster and more accurate handling of petitions and higher trust in administration. For public institutions, management innovation would put livelihood stability first and add livelihood indicators and public AI results to performance evaluation. The aim is a stronger inclusive safety net and more efficient allocation of national resources through service innovation based on digital technology and AI.