Issue The barrier to agentic adoption is described as a process problem, not a technology problem

Summary

In a sidebar interview, Wharton professor Ethan Mollick, author of Co-Intelligence, argues that the barrier to agentic adoption is organisational rather than technical. He says leaders in many organisations are unclear about what the shift means and often fall back on vague claims that AI will handle things or that staff will manage many agents. None of that happens, in his view, without rethinking and redoing how the organisation operates, which makes it a process problem. He urges leaders to understand the jagged frontier of AI, which has become very strong at maths and coding with knock-on effects on other tasks. Mollick describes three ingredients for AI work, namely an organisation-wide crowd using the tools, a lab experimenting constantly and aligned leadership. He adds that useful agents can already be built today, and waiting for the technology to mature is a mistake.