Issue Dividing tasks between agents and humans in the loop is the precondition for agentic AI

Summary

KPMG argues that agentic AI is likely to succeed only when it is implemented on the right foundations. One foundation is deciding which tasks agents will carry out and what role humans will play in the loop. The report points out that 88 percent of organizations are already investing in building agentic AI into their systems. Executives expect digital assistants to make up 36 percent of core technology team capacity within two years, an increase of eight percentage points. This makes the division of work between people and agents a design question that must be settled before deployment can deliver value.