Signal Technology's most-trusted-sector status falls from 90% to 50% of countries

Summary

Technology used to be the world's most trusted sector. In 2016 it held that top position in 90% of the countries tracked by Edelman. By 2024 the share had dropped to 50%. EY attributes the fall to data privacy scandals and growing public awareness of how social media fuels misinformation and polarisation. It adds that AI is widening the gap further, which calls for new approaches to governance, deployment and organisational culture in the technology industry.