Trend Finance AI adoption is broad while measurable value and agent integration lag behind

Summary

Deloitte's fourth trend traces the journey toward agentic insight in finance, where adoption is wide but results trail behind. Almost every finance department is at least testing AI use cases, and 63% of respondents say they have fully deployed and actively use AI in the function. Yet only 21% of AI users believe their investments have already produced clear, measurable value. Just 14% have gone on to fully integrate AI agents into the finance function. The report attributes the gap to the difficulty of moving from pilots to everyday operations, and observes that agentic AI remains a fairly new frontier. Early-stage teams struggle with legacy technology and unclear returns, while leaders worry more about data privacy.