Signal 30% of early-stage adopters struggle to justify AI ROI against 21% of AI leaders

Summary

Deloitte reports that proving the return on AI remains hard within finance, especially for newcomers. In its survey, 30% of finance leaders in the early stages of AI adoption say they struggle to justify the investment. Among AI leaders, those who have deployed AI, shown value and integrated agents, the share is 21%. The report observes that return on investment can be a decisive tipping point across functions, not only in finance. It cites separate Deloitte research showing that most organizations wrestling with gen AI returns need at least a year to resolve the problem. Earlier Deloitte work also suggests measuring AI returns more holistically, including sentiment such as organizational trust alongside financial metrics.